Returns & Refunds

Something not right? Tell us here and we will sort it out within 1 business day. Damaged, defective or incorrect items are replaced or refunded in full — in most cases with no need to send anything back. Unopened items can be returned or exchanged within 30 days of delivery.

Order number * Email used at checkout * What do you need help with? * Select one… Item arrived damaged or defective Wrong item received Order has not arrived Return or exchange an unopened item (within 30 days) Cancel my order (not shipped yet) Other question about my order Which item(s)? Details * Damaged, defective or incorrect items are replaced or refunded in full — usually with no need to send anything back. Submit request

Full details: Return & Refund Policy · Shipping Policy · Prefer email? support@freegrin.co